Efficient Processing, Intuitive Customer Experience: EPICx
The Department of Professional and Occupational Regulation is modernizing its systems. This means an enhanced and intuitive experience for new applicants, existing license holders, and citizens of the Commonwealth.
This initiative, called EPICx (Efficient Processing, Intuitive Customer Experience) will streamline the agency's processes with the goal of more efficient license and complaint processing.
This page will be updated as we move through the project timeline. Please read the FAQ section below for more information on implementation and what to expect in the coming months.
Key Features and Capabilities
EPICx implementation will provide digital licenses and certificates at your fingertips, eliminating the need to send in paper forms and applications. You’ll have the ability to complete applications online, view education requirements, update your information, and access license and certification documentation. Here are a few highlights of upcoming features:
For New Applicants |
For Existing License Holders |
For the Public |
|---|---|---|
| ⦾ Apply Online | ⦾ Renew or Reinstate Your License | ⦾ Submit a Complaint |
| ⦾ Check Education Requirements | ⦾ Update Your Information | ⦾ Lookup Public Licensee Info |
| ⦾ Check Your Application Status 24/7 | ⦾ Access a Digital Copy of Your License |